Course Program

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#1Module 1 — From Expert to Leader (45 mins)
  • The Mindset Shift: Expert to Leader---
  • Command & Control vs. Coaching Leader---
  • Why Technical Skills Aren't Management Skills---
#2Module 2 — The Art of Listening (60 mins)
  • Level 1: Listening to Reply---
  • Level 2 & 3: Global & Deep Listening---
  • How Listening Changes Team Performance---
#3Module 3 — Asking Better Questions (60 mins)
  • The Power of Open Questions vs. Closed Questions---
  • Leading Questions Disguised as Coaching---
  • Introduction to the GROW Model---
#4Module 4 — The GROW Model in Your Practice (60 mins)
  • Scenario: The Underperforming Team Member---
  • Scenario: The Disengaged High Performer---
  • Scenario: The New Hire Struggle---
#5Module 5 — Feedback, Accountability and Difficult Conversations (60 mins)
  • Feedback That Lands: Principles & Practice 1:1---
  • Accountability Without Micromanagement---
  • Navigating the Conversations You've Been Avoiding---
#6Module 6 — Your Coaching Action Plan (45 mins)
  • Building Your 90-Day Coaching Habit Plan---
  • CPD Reflection Log & Professional Submission---